Training in-house mediators

​If you feel you would like to train your own in-house mediators, then Jayne can run workplace mediation training for your organisation.

Training would typically be between 2 and 3 days, depending on the experience levels of the individuals being trained. The training would enable the individuals to effectively act as in-house workplace mediators.

The training would cover:

• Causes and effects of conflict
• Appropriateness and use of facilitated conversations vs mediation
• Key components and suitability of mediation
• Focus on key mediation skills
• The processes of mediation
• The theoretical grounding of mediation
• Different levels of feeling
• Fully supported role plays on initial stages of mediation
• In depth focus on the processes and key elements of mediation
• Fully supported mediation role plays where each attendee will practice a complete mediation session
• Discussions and reflection on key learning points
• Effectively evaluating mediation

Please contact Jayne to discuss your training needs.